Customer experience, engagement, and co-creation in augmented reality retail service
author
Abu ELSamen, Amjad
Hollebeek, Linda Desiree
Alimamy, Saifeddin
Stylos, Nikolaos
Marc Lim, Weng
statement of authorship
Amjad Abu ELSamen, Linda D. Hollebeek, Saifeddin Alimamy, Nikolaos Stylos, Weng Marc Lim
source
Service industries journal
publisher
Taylor & Francis
journal volume number month
vol. 46, 7-8
year of publication
2025
pages
p. 722-751
url
https://doi.org/10.1080/02642069.2025.2599145
subject term
kliendikogemus
jaekaubandus
kaasamine
koosloome
kvaliteet
keyword
augmented reality
autonomy
co-creation
engagement
experience quality
need for uniqueness
network externality
ISSN
0264-2069
Open Access
Open Access
scientific publication
teaduspublikatsioon
classifier
1.1
Scopus
https://www.scopus.com/sourceid/24928
https://www.scopus.com/pages/publications/105025673000?origin=resultslist
WOS
https://jcr.clarivate.com/jcr-jp/journal-profile?journal=SERV%20IND%20J&year=2024
https://www.webofscience.com/wos/woscc/full-record/WOS:001647870100001
category (general)
Business, management and accounting
Äri, juhtimine ja raamatupidamine
category (sub)
Business, management and accounting. Strategy and management
Äri, juhtimine ja raamatupidamine. Strateegia ja juhtimine
Business, management and accounting. Management of technology and innovation
Äri, juhtimine ja raamatupidamine. Tehnoloogia ja innovatsiooni juhtimine
TalTech department
ärikorralduse instituut
Department of Business Administration
language
English
Inglise