Friend or foe? Customer engagement’s value-based effects on fellow customers and the firm
author
Clark, Moira K.
Lages, Cristiana R.
Hollebeek, Linda Desiree
statement of authorship
Moira K. Clark, Cristiana Raquel Lages, Linda D.Hollebeek
source
Journal of Business Research
publisher
Elsevier
journal volume number month
vol 121
year of publication
2020
pages
p. 549-556
url
https://doi.org/10.1016/j.jbusres.2020.03.011
subject term
kliendisuhted
huvigrupid
tüpoloogia
keyword
customer engagement
stakeholder theory
value
multi-actor effects
typology
ISSN
0148-2963
notes
Bibliogr.: 102 ref
Open Access
Open Access
scientific publication
teaduspublikatsioon
classifier
1.1
Scopus
Journal metrics at Scopus
Article at Scopus
WOS
Journal metrics at WOS
Article at WOS
category (general)
Business, management and accounting
en
Äri, juhtimine ja raamatupidamine
et
category (sub)
Business, management and accounting. Marketing
en
Äri, juhtimine ja raamatupidamine. Turundus
et
kvartiil
Q1
TTÜ department
ärikorralduse instituut
language
inglise
Uurimisrühm
Marketing research group