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Consumer-perceived value (CPV) (keyword)
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journal article EST
/
journal article ENG
The role of customer experience in the perceived value–word-of-mouth relationship
Kuppelwieser, Volker G.
;
Klaus, Philipp
;
Manthiou, Aikaterini
;
Hollebeek, Linda Desiree
Journal of services marketing
2022
/
p. 364-378 : ill
https://doi.org/10.1108/JSM-11-2020-0447
Journal metrics at Scopus
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journal article EST
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journal article ENG
Number of records 1, displaying
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keyword
21
1.
Consumer-perceived value (CPV)
2.
consumer-perceived power
3.
perceived customer value theory
4.
perceived value of an innovation
5.
consumer digital cocreated value
6.
perceived behavioral control
7.
perceived cyber risks and threats
8.
perceived discrimination
9.
perceived environmental changes
10.
perceived environmental uncertainty (PEU)
11.
perceived future experience
12.
perceived general self-efficacy
13.
perceived health
14.
perceived justice
15.
perceived personalization
16.
perceived risk
17.
perceived safety
18.
perceived stress
19.
perceived team effectiveness
20.
perceived usefulness
21.
tourists’ perceived travel risk
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