Implementation of electronic records management systems : potential and challenges a case study of the Water and Power Development Authority (WAPDA) in PakistanButt, Sidra Azmat; Pappel, Ingrid; Oolu, KarinICT Analysis and Applications : 23-24 July 2020, Panaji, Goa, India : proceedings of ICT4SD 2020. Vol. 22021 / p. 629–639 https://doi.org/10.1007/978-981-15-8354-4_63 Conference proceedings at Scopus Article at Scopus