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https://doi.org/10.23658/taltech.15/2023 (DOI)

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  • dissertation
    Joint recovery management in business-to-business markets : antecedents, process and relational outcome = Äripartnerite ühine taastamistegevus : eeldused, protsess ja tulemused ärisuhteleNik Bakhsh, Naghmeh2023 https://doi.org/10.23658/taltech.15/2023 https://digikogu.taltech.ee/et/Item/72374814-6d0b-40d2-a60a-5b25da2dfcce https://www.ester.ee/record=b5555424*est
    dissertation
    Related publications 4
    • Co-creation of service recovery and post-recovery responses : the impact of cultural values orientations and outcome favorability
    • Joint Business-to-Business recovery management : the moderating role of locus of failure
    • The value co-creation through joint failure recovery : B2B settings
    • Joint B2B Recovery Management : the role of locus of failure
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