• Customer engagement in the service context : An empirical investigation of the construct, its antecedents and consequencesIslam, Jamid Ul; Hollebeek, Linda Desiree; Rahman, ZillurJournal of retailing and consumer services2019 / p. 277-285 https://doi.org/10.1016/j.jretconser.2019.05.018 https://www.scopus.com/sourceid/22992 https://www.scopus.com/record/display.uri?eid=2-s2.0-85066236264&origin=inward&txGid=4ac79c5c9964894b690e4463386ee25e https://jcr.clarivate.com/jcr-jp/journal-profile?journal=J%20RETAIL%20CONSUM%20SERV&year=2022 https://www.webofscience.com/wos/woscc/full-record/WOS:000471928200030