• Moving the stakeholder journey forwardHollebeek, Linda Desiree; Kumar, Viswanathan; Srivastava, Rajendra K.; Clark, Moira K.Journal of the academy of marketing science2023 / p. 23-49 https://doi.org/10.1007/s11747-022-00878-3 https://www.scopus.com/sourceid/24385 https://www.scopus.com/record/display.uri?eid=2-s2.0-85132332567&origin=inward&txGid=3a8594e976f16723449bb90bfefe09d0 https://jcr.clarivate.com/jcr-jp/journal-profile?journal=J%20ACAD%20MARKET%20SCI&year=2023 https://www.webofscience.com/wos/woscc/full-record/WOS:000814025500001
• S-D logic-informed customer engagement: integrative framework, revised fundamental propositions, and application to CRMHollebeek, Linda Desiree; Srivastava, Rajendra K.; Chen, TomJournal of the academy of marketing science2019 / p. 161−185 https://doi.org/10.1007/s11747-016-0494-5