• On the specific role of electronic document and record management systems in enterprise integrationPappel, Ingrid; Butt, Sidra Azmat; Pappel, Ingmar; Draheim, DirkProceedings of Fifth International Congress on Information and Communication Technology : ICICT 2020, London ; 22021 / p 37–51 https://doi.org/10.1007/978-981-15-5859-7_3 https://www.scopus.com/sourceid/5100152904 https://www.scopus.com/record/display.uri?eid=2-s2.0-85091913343&origin=inward&txGid=93e667aec149430d70dd2c00dee7739c