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• The impact of consumer engagement with gamified branded apps on gameful experience in emerging markets: an empirical studyAbbasi, Amir; Hollebeek, Linda Desiree; Hassan, Maria; Ting, Ding; Salm, Eliis; Dikcius, VytautasOrganizations and Markets in Emerging Economies2024 / p. 216 - 247 https://doi.org/10.15388/omee.2024.15.11 https://www.scopus.com/sourceid/21100787535 https://www.scopus.com/pages/publications/85213425652?inward https://jcr.clarivate.com/jcr-jp/journal-profile?journal=ORGAN%20MARKET%20EMERG%20E&year=2024 https://www.webofscience.com/wos/woscc/full-record/WOS:001383120400001
• Proactive service recovery performance in emerging (vs. developed) market-based firms : the role of clients’ cultural orientationNik Bakhsh, Naghmeh; Hollebeek, Linda Desiree; Riivits-Arkonsuo, Iivi; Clark, Moira K.; Casas, RamunasOrganizations and Markets in Emerging Economies2023 / p. 260-285 https://doi.org/10.15388/omee.2023.14.92 https://www.scopus.com/sourceid/21100787535 https://www.scopus.com/record/display.uri?eid=2-s2.0-85166907369&origin=inward&txGid=6c84499834e6ab20ecb075ba8bb402dd https://jcr.clarivate.com/jcr-jp/journal-profile?journal=ORGAN%20MARKET%20EMERG%20E&year=2023 https://www.webofscience.com/wos/woscc/full-record/WOS:001043423800003