• Citizens' readiness for proactive public services : a case study from AzerbaijanKhasmammadli, Gasim; Erlenheim, ReginaICEGOV '22 : proceedings of the 15th International Conference on Theory and Practice of Electronic Governance2022 / p. 408-415 : ill https://doi.org/10.1145/3560107.3560170 https://www.scopus.com/sourceid/11600154611 https://www.scopus.com/record/display.uri?eid=2-s2.0-85142663923&origin=inward&txGid=125234df163415af0aaa501581a676aa#metrics