Customer journey value : a conceptual framework
Hollebeek, Linda Desiree
;
Urbonavicius, Sigitas
;
Sigurdsson, Valdimar
;
Arvola, Rene
;
Clark, Moira K.
Journal of creating value
2023
/
p. 8-26
https://doi.org/10.1177/23949643231157155
https://www.scopus.com/sourceid/21101041707
https://www.scopus.com/record/display.uri?eid=2-s2.0-85161312379&origin=inward&txGid=c9a7f34ab1f7ce24c3cc34636b1a01f0
https://www.webofscience.com/wos/woscc/full-record/WOS:001107529300008