Friend or foe? Customer engagement’s value-based effects on fellow customers and the firm
Clark, Moira K.
;
Lages, Cristiana R.
;
Hollebeek, Linda Desiree
Journal of Business Research
2020
/
p. 549-556
https://doi.org/10.1016/j.jbusres.2020.03.011
https://www.scopus.com/sourceid/20550
https://www.scopus.com/record/display.uri?eid=2-s2.0-85082334048&origin=inward&txGid=3be4897c3cf3faea48f53f217caf4abb
https://jcr.clarivate.com/jcr-jp/journal-profile?journal=J%20BUS%20RES&year=2022
https://www.webofscience.com/wos/woscc/full-record/WOS:000591506300021