Identifying design principles for proactive services through systematically understanding the reactivity-proactivity spectrum
Erlenheim, Regina
;
Draheim, Dirk
;
Taveter, Kuldar
Proceedings of the 13th International Conference on Theory and Practice of Electronic Governance : ICEGOV 2020, 23-25 September, 2020 : Online Conference
2020
/
p. 452–458
https://doi.org/10.1145/3428502.3428572
https://www.scopus.com/sourceid/11600154611
https://www.scopus.com/record/display.uri?eid=2-s2.0-85095971549&origin=inward&txGid=5e1417367d23ea7e4742a1354452ee4a