• Value creation in business services through the prism of experience economy : conceptualizing value-in-experienceKukk, Jana; Leppiman, AnuJournal of creating value2016 / p. 231-244 : ill https://doi.org/10.1177/2394964316643448 https://www.scopus.com/sourceid/21101041707 https://www.scopus.com/record/display.uri?eid=2-s2.0-85042796627&origin=inward&txGid=c1b8e536cf60a846e17f2c0b6cc9d6b6