Grouped stakeholders' journeys: A dynamic social impact theory perspective
Clark, Moira K.
;
Hollebeek, Linda Desiree
;
Kumar, V.
;
RiivitsâArkonsuo, Iivi
;
Liu, Yide
Psychology and marketing
2026
/
15 p
https://doi.org/10.1002/mar.70138
Unravelling the customer journey : a conceptual framework and research agenda
Mele, Cristina
;
Hollebeek, Linda Desiree
;
Di Bernardo, Irene
;
Russo Spena, Tiziana
Technological forecasting and social change
2025
/
art. 123916
https://doi.org/10.1016/j.techfore.2024.123916
https://www.scopus.com/sourceid/14704
https://www.scopus.com/pages/publications/85210608133?origin=resultslist
https://jcr.clarivate.com/jcr-jp/journal-profile?journal=TECHNOL%20FORECAST%20SOC&year=2025
https://www.webofscience.com/wos/woscc/full-record/WOS:001373634800001