• Conception and activity directions for training and science centre supporting development of Estonian e-state technologies : [abstract]Pappel, Ingrid; Pappel, Ingmar; Saarmann, MonikaICEGov 2011 : 5th International Conference on Theory and Practice of Electronic Governance : 26-28 September 2011, Tallinn, Estonia : brochure2011 / p. 201 https://dl.acm.org/doi/abs/10.1145/2072069.2072105
• The design of the Estonian governmental document exchange classification frameworkDraheim, Dirk; Koosapoeg, Kaarel; Lauk, Mihkel; Pappel, Ingrid; Pappel, Ingmar; Tepandi, JaakElectronic Government and the Information Systems Perspective : 5th International Conference, EGOVIS 2016, Porto, Portugal, September 5-8, 2016 : proceedings2016 / p. 33-47 : ill http://link.springer.com/chapter/10.1007/978-3-319-44159-7_3 http://www.ester.ee/record=b4645628*est https://doi.org/10.1007/978-3-319-44159-7_3 https://www.scopus.com/sourceid/25674 https://www.scopus.com/record/display.uri?eid=2-s2.0-84981516024&origin=inward&txGid=d6746342a1f9ed161068a438ac3a0a8c https://jcr.clarivate.com/jcr-jp/journal-profile?journal=LECT%20NOTES%20ARTIF%20INT&year=2005 https://www.webofscience.com/wos/woscc/full-record/WOS:000769074300003
• Development of information society and e-government by improving electronic records management solution at Estonian local authoritiesPappel, Ingrid; Pappel, Ingmar; Saarmann, MonikaProceedings of the IADIS International Conference e-Society 2012 : Berlin, Germany, March 10-13, 20112012 / p. 457-462
• Digital records keeping to information governance in Estonian local governmentsPappel, Ingrid; Pappel, Ingmar; Saarmann, MonikaInternational Conference on Information Society (i-Society 2012)2012 / p. 199-204 : ill https://ieeexplore.ieee.org/document/6285076
• Driving forces and design of the TTÜ e-Governance technologies and services master's programPappel, Ingrid; Oolu, Karin; Pappel, Ingmar; Draheim, DirkElectronic Government and the Information Systems Perspective : 6th International Conference, EGOVIS 2017, Lyon, France, August 28-31, 2017 : proceedings2017 / p. 278-293 : ill https://doi.org/10.1007/978-3-319-64248-2_20 https://www.scopus.com/sourceid/25674 https://www.scopus.com/record/display.uri?eid=2-s2.0-85028470995&origin=inward&txGid=b0fa764a079562e4a97fd617740a7076 https://www.webofscience.com/wos/woscc/full-record/WOS:000431898800020
• Exploring e-services development in local government authorities by means of electronic document management systemsPappel, Ingrid; Tsap, Valentyna; Pappel, Ingmar; Draheim, DirkElectronic Governance and Open Society : Challenges in Eurasia 5th International Conference, EGOSE 2018, St. Petersburg, Russia, November 14–16, 2018 : Revised Selected Papers2019 / p. 223-234 . ill https://doi.org/10.1007/978-3-030-13283-5_17 https://www.scopus.com/sourceid/17700155007 https://www.scopus.com/record/display.uri?eid=2-s2.0-85063526641&origin=inward&txGid=daee18a30ded7535bdb0484c75ea7f81 https://www.webofscience.com/wos/woscc/full-record/WOS:000465515500017
• Implementation of e-invoicing principles in Estonian local governmentsPappel, Ingrid; Pappel, Ingmar; Tampere, Terje; Draheim, DirkProceedings of the 17th European Conference on Digital Government (ECDG) : Military Academy, Lisbon, Portugal, 12-13 June 20172017 / p. 127-135 : ill http://www.scopus.com/inward/record.uri?eid=2-s2.0-85028462055&partnerID=40&md5=90db5a1632aa8070dc9d7ae92357ae5f
• Implementation of service-based e-government and establishment of state IT components interoperability at local authoritiesPappel, Ingrid; Pappel, Ingmar2011 3rd International Conference on Advanced Computer Control (ICACC 2011) : Harbin, China, 18-20.01.20112011 / p. 371-378 https://ieeexplore.ieee.org/document/6016434
• Integral and secure cloud architecture based system for backup and retention of public sector informationPappel, Ingrid; Pappel, IngmarProceedings of the IADIS International Conference of Internet Applications and Research 20122012 / p. 105-110 https://www.researchgate.net/publication/290932698_Integral_and_secure_cloud_architecture_based_system_for_backup_and_retention_of_public_sector_information
• Maturity Model for Automatization of Service Provision and Decision-Making Processes in MunicipalitiesPappel, Ingmar; Gelashvili, Teona; Pappel, IngridProceedings of Sixth International Congress on Information and Communication Technology2022 / p. 399-409 : ill https://doi.org/10.1007/978-981-16-1781-2_37 https://www.scopus.com/sourceid/21100901469 https://www.scopus.com/record/display.uri?eid=2-s2.0-85115623120&origin=inward&txGid=9d6cf23eb14a8334ce359ca972131dff
• On the specific role of electronic document and record management systems in enterprise integrationPappel, Ingrid; Butt, Sidra Azmat; Pappel, Ingmar; Draheim, DirkProceedings of Fifth International Congress on Information and Communication Technology : ICICT 2020, London ; 22021 / p 37–51 https://doi.org/10.1007/978-981-15-5859-7_3 https://www.scopus.com/sourceid/5100152904 https://www.scopus.com/record/display.uri?eid=2-s2.0-85091913343&origin=inward&txGid=93e667aec149430d70dd2c00dee7739c
• An overview of digital signing and the influencing factors in Estonian local governmentsFelt, Sigrid; Pappel, Ingmar; Pappel, IngridFuture Data and Security Engineering : Third International Conference, FDSE 2016, Can Tho City, Vietnam, November 23-25, 2016 : proceedings2016 / p. 371-384 : ill https://doi.org/10.1007/978-3-319-48057-2_26 https://www.scopus.com/sourceid/25674 https://www.scopus.com/record/display.uri?eid=2-s2.0-84995616130&origin=inward&txGid=59ce0f52c744831fe6b6658f878ae42a https://jcr.clarivate.com/jcr-jp/journal-profile?journal=LECT%20NOTES%20ARTIF%20INT&year=2005 https://www.webofscience.com/wos/woscc/full-record/WOS:000583654100026
• Systematic digital signing in Estonian e-Government processes : influencing factors, technologies, change managementPappel, Ingrid; Pappel, Ingmar; Tepandi, Jaak; Draheim, DirkTransactions on large-scale data- and knowledge-centered systems XXXVI : special issue on data and security engineering2017 / p. 31-51 : ill https://doi.org/10.1007/978-3-662-56266-6_2 https://www.scopus.com/sourceid/25674 https://www.scopus.com/record/display.uri?eid=2-s2.0-85037850450&origin=inward&txGid=1cb00934c8a0cdb04f2f8c5c7760ec44 https://www.webofscience.com/wos/woscc/full-record/WOS:000450903400002
• The service-oriented state and local authority : service orientation in public administrationPappel, Ingrid; Pappel, IngmarProceedings of the IADIS International Conference of Internet Applications and Research 20122012 / p. 111-116 https://www.researchgate.net/publication/271208879_THE_SERVICE-ORIENTED_STATE_AND_LOCAL_AUTHORITY_SERVICE_ORIENTATION_IN_PUBLIC_ADMINISTRATION
• Using e-learning methods in (e-)implementation of e-governance software at local governments. Case study in Estonian wayPappel, Ingrid; Pappel, IngmarAdvances in digital library development2012 / p. 413-419 https://www.researchgate.net/publication/271211155_Using_e-learning_methods_in_e-implementation_of_e-governance_software_at_local_governments_Case_study_in_Estonian_way