Cybernetic avatars in hospitality : advancing the social inclusion of individuals with a disabilityMoriuchi, Emi; Hollebeek, Linda DesireeInternational journal of contemporary hospitality management2025 / p. 3538-3558 https://doi.org/10.1108/IJCHM-01-2025-0127 Article at Scopus Journal metrics at Scopus Article at WOS Journal metrics at WOS

The effect of psychological capital on relationship between emotional labour and emotional contagion, and emotional exhaustionRandmann, Liina; Kamdron, Tiiu; Hindreus, A.; Poom, M.EAWOP 2017 abstract book2017 / p. 1574 http://www.eawop.org/ckeditor_assets/attachments/855/final_version_abstract_book_dublin_2017.pdf?1497813734