Does it pay to pay attention? Estimating sources of consumer inertia in car insurance marketKepp, Kaido; Männasoo, KadriSSRN2023 https://doi.org/10.2139/ssrn.4531692 Explaining switching behavior : consumer attention and choice in car insurance marketKepp, Kaido; Männasoo, KadriSSRN2024 / 36 p. https://dx.doi.org/10.2139/ssrn.4907134