Exploring a customer engagement spillover effect on social media: the moderating role of customer conscientiousnessHollebeek, Linda Desiree; Kulikovskaja, Viktorija; Hubert, Marco; Grunert, Klaus G.Internet research2023 / p. 1573-1596 https://doi.org/10.1108/INTR-08-2021-0619 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS