Consumers’ smartphone addiction : Impact of engagement and app type on wellbeingMoriuchi, Emi; Hollebeek, Linda Desiree; Lim, Weng MarcJournal of Business Research2025 / art. 115379 https://doi.org/10.1016/j.jbusres.2025.115379 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

Cybernetic avatars in hospitality : advancing the social inclusion of individuals with a disabilityMoriuchi, Emi; Hollebeek, Linda DesireeInternational journal of contemporary hospitality management2025 / p. 3538-3558 https://doi.org/10.1108/IJCHM-01-2025-0127 Article at Scopus Journal metrics at Scopus Article at WOS Journal metrics at WOS

The digital afterlife : Navigating the ethical and temporal boundaries of grieftech perceptions and usage intentionsMoriuchi, Emi; Hollebeek, Linda Desiree; Clark, Moira K.; Wright, MatthewJournal of retailing and consumer services2026 / art. 104886 https://doi.org/10.1016/j.jretconser.2026.104886

Service recovery for deaf and hard of hearing customers : A transformative service research perspectiveMoriuchi, Emi; Hollebeek, Linda Desiree; Sigurdsson, ValdimarServices marketing quarterly2025 / 30 p. https://doi.org/10.1080/15332969.2025.2537540 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS