• The design of the Estonian governmental document exchange classification frameworkDraheim, Dirk; Koosapoeg, Kaarel; Lauk, Mihkel; Pappel, Ingrid; Pappel, Ingmar; Tepandi, JaakElectronic Government and the Information Systems Perspective : 5th International Conference, EGOVIS 2016, Porto, Portugal, September 5-8, 2016 : proceedings2016 / p. 33-47 : ill http://link.springer.com/chapter/10.1007/978-3-319-44159-7_3 http://www.ester.ee/record=b4645628*est https://doi.org/10.1007/978-3-319-44159-7_3 https://www.scopus.com/sourceid/25674 https://www.scopus.com/record/display.uri?eid=2-s2.0-84981516024&origin=inward&txGid=d6746342a1f9ed161068a438ac3a0a8c https://jcr.clarivate.com/jcr-jp/journal-profile?journal=LECT%20NOTES%20ARTIF%20INT&year=2005 https://www.webofscience.com/wos/woscc/full-record/WOS:000769074300003
• Ministeeriumite IKT valdkonna analüüs ja -teenuse osutamise ning arenduste läbiviimise toimemudel RahandusministeeriumileLauk, Mihkel; Küngas, Merle; Kobin, Riin; Müürsepp, Kristi; Sõmer, Evar; Normak, Aive; Linros, Janar; Paevere, Ragner; Tapupere, Madis2023 https://www.fin.ee/sites/default/files/documents/2023-04/IKT%20arenduste%20toimemudel%20-%20l%C3%B5pparuanne_0.pdf
• On the narratives and background narratives of e-GovernmentDraheim, Dirk; McBride, Keegan David Braun; Misnikov, Yuri; Hartleb, Florian; Lauk, Mihkel; Pappel, IngridProceedings of the 53rd Annual Hawaii International Conference on System Sciences : January 7-10, 2020, Grand Wailea, Maui2020 / p. 2114–2122 https://doi.org/10.24251/HICSS.2020.258
• A survey on customer satisfaction in national electronic ID user supportMuldme, Anne; Pappel, Ingrid; Lauk, Mihkel; Draheim, Dirk2018 International Conference on eDemocracy & eGovernment (ICEDEG 2018) : Ambato, Ecuador, 4-6 April 20182018 / p. 31-37 : ill http://doi.org/10.1109/ICEDEG.2018.8372374
• The data quality framework for the Estonian public sector and its evaluation : establishing a systematic process-oriented viewpoint on cross-organizational data qualityTepandi, Jaak; Lauk, Mihkel; Linros, Janar; Raspel, Priit; Piho, Gunnar; Pappel, Ingrid; Draheim, DirkTransactions on large-scale data- and knowledge-centered systems XXXV2017 / p. 1-26 : ill https://doi.org/10.1007/978-3-662-56121-8_1 https://www.scopus.com/sourceid/25674 https://www.scopus.com/record/display.uri?eid=2-s2.0-85033799264&origin=inward&txGid=ca183fcbaadf363ea58bc36e56f47b3e https://www.webofscience.com/wos/woscc/full-record/WOS:000456821700002
• The digital archiving process in Estonia - assessment and future perspectivesPappel, Ingrid; Oolu, Karin; Saarevet, Koit; Lauk, Mihkel; Draheim, DirkFuture Data and Security Engineering : 4th International Conference, FDSE 2017, Ho Chi Minh City, Vietnam, November 29 - December 1, 2017 : proceedings2017 / p. 472-481 : ill https://doi.org/10.1007/978-3-319-70004-5_34 https://www.scopus.com/sourceid/25674 https://www.scopus.com/record/display.uri?eid=2-s2.0-85036476864&origin=inward&txGid=7cb4c6d1c44593dc40fd87dded0a3f3a https://www.webofscience.com/wos/woscc/full-record/WOS:000440851600034