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• A Conceptual framework for effective appropriation of proactive public e-servicesSirendi, Regina; Mendoza, Antonette; Barrier, Mariane; Taveter, Kuldar; Sterling, LeonAbstracts of Papers Presented at the 18th European Conference on DigitalGovernment ECDG 2018 : Hosted By University of Santiago de Compostela, Spain, 25 - 26 October 20182018 / p. 23-24 https://www.academic-conferences.org/download/21774/
• A Conceptual framework for effective appropriation of proactive public e-servicesSirendi, Regina; Mendoza, Antonette; Barrier, Mariane; Taveter, Kuldar; Sterling, LeonProceedings of the 18th European Conference on Digital Government (ECDG2018) : University of Santiago de Compostela, Spain, 25-26 October 20182018 / p. 213-221 https://www.scopus.com/inward/record.uri?eid=2-s2.0-85059288603&partnerID=40&md5=d9349febf052a06c13e3cda8b0f9657b
• Designing proactive public services as sociotechnical systems by using agent-oriented modellingSirendi, ReginaProceedings of the 16th European Conference on e-Government : ECEG 2016 : hosted by Faculty of Administration, University of Ljubljana, Slovenia, 16-17 June 20162016 / p. 308-316 : ill