Exploring and validating social identification and social exchange-based drivers of hospitality customer loyalty
Rather, Raouf Ahmad
;
Hollebeek, Linda Desiree
International journal of contemporary hospitality management
2019
/
p. 1432-1451
https://doi.org/10.1108/IJCHM-10-2017-0627
https://www.scopus.com/sourceid/144742
https://www.scopus.com/record/display.uri?eid=2-s2.0-85061450898&origin=inward&txGid=a17e5267de27d582c99afe4b44117f8e
https://jcr.clarivate.com/jcr-jp/journal-profile?journal=INT%20J%20CONTEMP%20HOSP%20M&year=2022
https://www.webofscience.com/wos/woscc/full-record/WOS:000466927600020
Service innovativeness and tourism customer outcomes
Hollebeek, Linda Desiree
;
Rather, Raouf Ahmad
International journal of contemporary hospitality management
2019
/
p. 4227-4246 : ill
https://doi.org/10.1108/IJCHM-03-2018-0256
https://www.scopus.com/sourceid/144742
https://www.scopus.com/record/display.uri?eid=2-s2.0-85070437825&origin=inward&txGid=a9d0666e425fbd857772a216b8582912
https://jcr.clarivate.com/jcr-jp/journal-profile?journal=INT%20J%20CONTEMP%20HOSP%20M&year=2022
https://www.webofscience.com/wos/woscc/full-record/WOS:000497241200004