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• Customer engagement design in industrial innovationHollebeek, Linda Desiree; Keeling, Debbie Isobel; de Ruyter, KoIndustrial Marketing Management2022 / p. 83-89 https://doi.org/10.1016/j.indmarman.2022.07.010 https://www.scopus.com/sourceid/22792 https://www.scopus.com/record/display.uri?eid=2-s2.0-85136527573&origin=inward&txGid=8f07e9a229e3b99642552345bf81a1e4 https://jcr.clarivate.com/jcr-jp/journal-profile?journal=IND%20MARKET%20MANAG&year=2022 https://www.webofscience.com/wos/woscc/full-record/WOS:000859481000002
• From customer-, to actor-, to stakeholder engagement: taking stock, conceptualization, and future directionsHollebeek, Linda Desiree; Kumar, Virender; Srivastava, Rajendra K.Journal of Service Research2022 / p. 328-343 https://doi.org/10.1177/1094670520977680 https://www.scopus.com/sourceid/144974 https://www.scopus.com/record/display.uri?eid=2-s2.0-85097985281&origin=inward&txGid=935ee7138de4eee3d8cd033418e8369f https://jcr.clarivate.com/jcr-jp/journal-profile?journal=J%20SERV%20RES-US&year=2022 https://www.webofscience.com/wos/woscc/full-record/WOS:000608775500001
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