• Charting the intellectual structure of customer experience researchKumar, Prashant; Hollebeek, Linda Desiree; Kar, Arpan Kumar; Kukk, JanaMarketing Intelligence & Planning2023 / p. 31-47 https://doi.org/10.1108/MIP-05-2022-0185 https://www.scopus.com/sourceid/144670 https://www.scopus.com/record/display.uri?eid=2-s2.0-85135799548&origin=inward&txGid=4160714ba60e6e270a5c2b5d7fbd48be https://jcr.clarivate.com/jcr-jp/journal-profile?journal=MARK%20INTELL%20PLAN&year=2023 https://www.webofscience.com/wos/woscc/full-record/WOS:000839617300001
  • Customer value, customer engagement, and customer-based brand equity in the context of a digital payment appBapat, Dhananjay; Hollebeek, Linda DesireeMarketing Intelligence & Planning2023 / p. 837 - 853 https://doi.org/10.1108/MIP-09-2022-0417 https://www.scopus.com/sourceid/144670 https://www.scopus.com/record/display.uri?eid=2-s2.0-85168151652&origin=inward&txGid=170b513f963e2594ea4322640d2986c3 https://jcr.clarivate.com/jcr-jp/journal-profile?journal=MARK%20INTELL%20PLAN&year=2023 https://www.webofscience.com/wos/woscc/full-record/WOS:001048824500001