Maturity Model for Automatization of Service Provision and Decision-Making Processes in Municipalities
Pappel, Ingmar
;
Gelashvili, Teona
;
Pappel, Ingrid
Proceedings of Sixth International Congress on Information and Communication Technology
2022
/
p. 399-409 : ill
https://doi.org/10.1007/978-981-16-1781-2_37
https://www.scopus.com/sourceid/21100901469
https://www.scopus.com/record/display.uri?eid=2-s2.0-85115623120&origin=inward&txGid=9d6cf23eb14a8334ce359ca972131dff