• Social media marketing activities, customer engagement, and customer stickiness : A longitudinal investigationSo, Kevin Kam Fung; Li, Jing; King, Ceridwyn; Hollebeek, Linda DesireePsychology and Marketing2024 / p. 1597-1613 : ill https://doi.org/10.1002/mar.21999 https://www.scopus.com/sourceid/14014 https://www.scopus.com/pages/publications/85189779241?inward https://jcr.clarivate.com/jcr-jp/journal-profile?journal=PSYCHOL%20MARKET&year=2024 https://www.webofscience.com/wos/woscc/full-record/WOS:001195198100001
• Unravelling the customer journey: A conceptual framework and research agendaMele, Cristina; Hollebeek, Linda Desiree; Di Bernardo, Irene; Russo Spena, TizianaTechnological forecasting and social change2025 / art. 123916 https://doi.org/10.1016/j.techfore.2024.123916