Talking vs typing : how voice- vs text-based educational robots shape student engagement
Mele, Cristina
;
Russo-Spena, Tiziana
;
Ranieri, Angelo
;
Di Bernardo, Irene
;
Hollebeek, Linda Desiree
Journal of Service Management
2026
/
24 p. : ill
https://doi.org/10.1108/JOSM-02-2024-0082
https://www.scopus.com/sourceid/19600157901
https://www.scopus.com/pages/publications/105017097979?origin=resultslist
https://jcr.clarivate.com/jcr-jp/journal-profile?journal=J%20SERV%20MANAGE&year=2024
https://www.webofscience.com/wos/woscc/full-record/WOS:001564815100001