• Business satisfaction with e-government services in Baltic Sea regionKindel, Kristiina; Ritso, Valter; Venesaar, UrveDatabases and information systems VIII : selected papers from the Eleventh International Baltic Conference, DB&IS 20142014 / p. 217-230 : ill https://doi.org/10.3233/978-1-61499-458-9-217 https://www.scopus.com/sourceid/19500157321 https://www.scopus.com/record/display.uri?eid=2-s2.0-84911481746&origin=inward&txGid=d2af302d5e2ee78a705fdcf251084eb0 https://www.webofscience.com/wos/woscc/full-record/WOS:000362357700016
• Citizens' readiness for proactive public services : a case study from AzerbaijanKhasmammadli, Gasim; Erlenheim, ReginaICEGOV '22 : proceedings of the 15th International Conference on Theory and Practice of Electronic Governance2022 / p. 408-415 : ill https://doi.org/10.1145/3560107.3560170 https://www.scopus.com/sourceid/11600154611 https://www.scopus.com/record/display.uri?eid=2-s2.0-85142663923&origin=inward&txGid=125234df163415af0aaa501581a676aa#metrics
• Composition of services on hierarchical service modelsMaigre, Riina; Tõugu, EnnProceedings of the 21th [i. e. 21st] European-Japanese Conference on Information Modelling and Knowledge Bases : EJC2011 : Tallinn, Estonia, June 06-10, 2011. Vol. 12011 / p. 164-183 : ill https://ccdcoe.org/library/publications/composition-of-services-on-hierarchical-service-models/
• Enterprises' satisfaction with e-government : a case of countries in Baltic Sea RegionKindel, Kristiina; Ritso, Valter; Venesaar, UrveDatabases and Information Systems : proceedings of the 11th International Baltic Conference, Baltic DB&IS 2014 : Tallinn, Estonia, 8-11 June, 20142014 / p. 203-214 : ill