Argielamusi [Võrguteavik] : laagri- ja elamuspõhine argipäevade pereteenus sotsiaalse kogemuse tootjana : analüütiline ülevaadeLeppiman, Anu2010 http://www.ester.ee/record=b2613433*est

Designing a business service experience : customer's perspective on value co-creationKukk, Jana; Leppiman, Anu; Pohjola, AnneliResearch in economics and business : Central and Eastern Europe2014 / p. 51-64 : ill

Old-age digital exclusion as a policy challenge in Estonia and FinlandLeppiman, Anu; Riivits-Arkonsuo, Iivi; Pohjola, AnneliSocial Exclusion in Later Life: Interdisciplinary and Policy Perspectives2021 / p. 464−477 https://www.amazon.com/Social-Exclusion-Later-Life-Interdisciplinary/dp/3030514056 https://doi.org/10.1007/978-3-030-51406-8_32