E-Residency as a nation branding caseKimmo, Margarita; Pappel, Ingrid; Draheim, Dirk11th International Conference on Theory and Practice of Electronic Governance, 4 - 6 April 20182018 / p. 419-428 https://doi.org/10.1145/3209415.3209447 Conference proceedings at Scopus Article at Scopus Article at WOS

On leveraging the potential of open data to enhance transparency and accountability - A case study from UkrainePopelyshyn, Olha; Tsap, Valentyna; Pappel, Ingrid; Draheim, Dirk2019 6th International Conference on eDemocracy and eGovernment (ICEDEG 2019) : Quito, Ecuador, April 24–26, 2019 : conference proceedings2019 / Art. 8734315 ; p. 25-30 https://doi.org/10.1109/ICEDEG.2019.8734315

A survey on customer satisfaction in national electronic ID user supportMuldme, Anne; Pappel, Ingrid; Lauk, Mihkel; Draheim, Dirk2018 International Conference on eDemocracy & eGovernment (ICEDEG 2018) : Ambato, Ecuador, 4-6 April 20182018 / p. 31-37 : ill http://doi.org/10.1109/ICEDEG.2018.8372374