Charting the intellectual structure of customer experience researchKumar, Prashant; Hollebeek, Linda Desiree; Kar, Arpan Kumar; Kukk, JanaMarketing Intelligence & Planning2023 / p. 31-47 https://doi.org/10.1108/MIP-05-2022-0185 Client's willingness for co-creation of a service on the example of KIBSKukk, Jana; Leppiman, AnuInternational Conference : Entrepreneurship and Innovation as Key Drivers of Regional Development : Ventspils, Latvia, 15-16 July 2013 : conference materials, abstract book2013 / p. 14 Design thinking as a tool to teach experience marketingLeppiman, Anu; Kukk, JanaRethinking Entrepreneurship : Challenges for Management Education in Rising Economies : proceedings of the 25th CEEMAN Annual Conference, 20-22 September 2017, Hangzhou, China2017 / p. 72-73 : ill http://www.ceeman.org/docs/default-source/cac-2017/proceedings-of-the-25th-ceeman-annual-conference.pdf?sfvrsn=0 Designing a business service experience : customer's perspective on value co-creationKukk, Jana; Leppiman, Anu; Pohjola, AnneliResearch in economics and business : Central and Eastern Europe2014 / p. 51-64 : ill Experience marketing from a teaching and learning perspective [Online resource]Leppiman, Anu; Riivits-Arkonsuo, Iivi; Kukk, JanaJournal of marketing trends2018 / p. 113-121 : ill https://marketing-trends-congress.com/sites/default/files/inline-files/JMT%20DEF%202018%20Vol%205_N2_April-min%20%281%29-compressed.pdf Increasing value perception in knowledge-intensive service activity by service designKukk, Jana; Leppiman, AnuJournal of international scientific publications : economy & business2013 / p. 36-48 : ill Kes jääb ellu, kes saab rikkaksKukk, JanaÄripäev2020 / Lk. 12 Kes jääb ellu, kes saab rikkaks Kes peaks mõtlema nagu disainer?Kukk, JanaMente et Manu2020 / lk. 30-31 : fot https://dea.digar.ee/cgi-bin/dea?a=is&oid=AKmenteetmanu202011&type=staticpdf Kommunikatsioon elamusmajandusesKukk, JanaKaja : kommunikatsiooni ja suhtekorralduse ajakiri2015 / lk. 40-41 Kontrollküsimused – kui kliendikeskne on sinu ettevõte tegelikult?Ausner, Keitaripaev.ee2024 Kontrollküsimused – kui kliendikeskne on sinu ettevõte tegelikult? Kuidas kujuneb elamusteenuse väärtus kliendi jaoks (teadmistepõhiste äriteenuste näitel)? [Elektrooniline teavik]Kukk, Jana"Elamus turunduses, turundus elamuses" : 5 aastat elamusturundust Tallinna Tehnikaülikoolis : konverentsi ettekannete laiendatud abstraktide kogumik : 6. mai 20142014 / lk. 12 Kuidas sünnib väärtus elamusest? [Võrguväljaanne]Kukk, JanaElamusdisain turunduses : turunduse õppetooli IV kevadkonverents : konverentsi ettekannete abstraktide kogumik : 10. mai 20162016 / lk. 11 https://www.ttu.ee/public/m/majandusteaduskond/Sundmused/TurKonvAbstraktid.pdf Miks peaks juht mõtlema nagu disainer?Kukk, JanaDirector2016 / lk. 58-63 Teenusedisain - tööriist, mis aitab astuda sammu teenusest elamuseniKukk, JanaKaja : kommunikatsiooni ja suhtekorralduse ajakiri2016 / lk. 11-12 : ill The construct of value in knowledge-intensive business service from customer's perspective : an example of a long-term training activityKukk, Jana; Leppiman, AnuAgronomy research2016 / p. 91-108 : ill http://agronomy.emu.ee/wp-content/uploads/2016/05/Vol14No1-1.pdf The significance of value-in-experience in the age of digitalisationKukk, Jana; Leppiman, AnuManaging complexity and creatingi Innovation through design2019 / 10 p https://doi.org/10.4324/9780429022746-14 Value creation in business services through the prism of experience economy : conceptualizing value-in-experienceKukk, Jana; Leppiman, AnuJournal of creating value2016 / p. 231-244 : ill http://dx.doi.org/10.1177/2394964316643448 Value creation in knowledge-intensive business services = Väärtuse loomine teadmistepõhistes äriteenustesKukk, Jana2016 http://www.ester.ee/record=b4640505*est Visitors' destination brand engagement's effect on co-creation : an empirical studyRather, Raouf Ahmad; Hollebeek, Linda Desiree; Smith, Dale L.G.; Kukk, Jana; Ghasemi-Marzbali, AliThe Routledge Companion to Corporate Branding2022 / 17 p https://doi.org/10.4324/9781003035749