A national geoscience data platform and its application in Paleobiodiversity Studies: experiences from EstoniaHints, Olle; Isakar, Mare; Toom, UrsulaBiodiversity information science and standards2019 / art. e38001, 3 p https://doi.org/10.3897/biss.3.38001

Challenges in the digital transformation of courts : a case study from the Kurdistan region of IraqAhmed, Rozha Kamal; Draheim, Dirk; Pappel, Ingrid; Muhammed, Khder H.2020 Seventh International Conference on eDemocracy & eGovernment (ICEDEG), Buenos Aires, Argentina, April 22–24, 2020 : proceedings2020 / p. 74-79 https://doi.org/10.1109/ICEDEG48599.2020.9096801

A Conceptual framework for effective appropriation of proactive public e-servicesSirendi, Regina; Mendoza, Antonette; Barrier, Mariane; Taveter, Kuldar; Sterling, LeonAbstracts of Papers Presented at the 18th European Conference on DigitalGovernment ECDG 2018 : Hosted By University of Santiago de Compostela, Spain, 25 - 26 October 20182018 / p. 23-24 https://www.academic-conferences.org/download/21774/

A Conceptual framework for effective appropriation of proactive public e-servicesSirendi, Regina; Mendoza, Antonette; Barrier, Mariane; Taveter, Kuldar; Sterling, LeonProceedings of the 18th European Conference on Digital Government (ECDG2018) : University of Santiago de Compostela, Spain, 25-26 October 20182018 / p. 213-221 https://www.scopus.com/inward/record.uri?eid=2-s2.0-85059288603&partnerID=40&md5=d9349febf052a06c13e3cda8b0f9657b

Designing effective Chatbot solutions for the public sector: A case study from UkrainePetriv, Yulia; Erlenheim, Regina; Tsap, Valentyna; Pappel, Ingrid; Draheim, DirkElectronic Governance and Open Society: Challenges in Eurasia : 6th International Conference, EGOSE 2019, St.Petersburg, Russia, November 13-14, 2019 : Proceedings2020 / p. 320-335 https://doi.org/10.1007/978-3-030-39296-3_24 Conference proceeding at Scopus Article at Scopus

Digital marriage and divorce : legality versus digital solutionsJoamets, KristiThe future of law and eTechnologies2016 / p. 177-194 https://doi.org/10.1007/978-3-319-26896-5_9

Digital records keeping to information governance in Estonian local governmentsPappel, Ingrid; Pappel, Ingmar; Saarmann, MonikaInternational Conference on Information Society (i-Society 2012)2012 / p. 199-204 : ill https://ieeexplore.ieee.org/document/6285076

E-governance in providing public services in Estonia: a case studyRoots, LehteZeszyty naukowe politechniki Poznanskiej2017 / p. 77-93 http://www.zeszyty.fem.put.poznan.pl/numery/ZN_OiZ_PP_74_05.pdf

Enhancing public e-service delivery : recognizing and meeting user needs of youngsters in EstoniaRuus, Marili; Pappel, Ingrid; Tsap, Valentyna; Draheim, DirkDigital Transformation and Global Society : 4th International Conference, DTGS 2019, St. Petersburg, Russia, June 19–21, 2019 : Revised Selected Papers2019 / p. 29-40 https://doi.org/10.1007/978-3-030-37858-5_3 Conference proceedings at Scopus Article at Scopus

E-residency : a business platform for industry 4.0?Prause, Gunnar KlausEntrepreneurship and sustainability issues2016 / p. 216-227 : ill http://dx.doi.org/10.9770/jesi.2016.3.3(1)

E-Residency as a nation branding caseKimmo, Margarita; Pappel, Ingrid; Draheim, Dirk11th International Conference on Theory and Practice of Electronic Governance, 4 - 6 April 20182018 / p. 419-428 https://doi.org/10.1145/3209415.3209447 Conference proceedings at Scopus Article at Scopus Article at WOS

eSignature in eCourt SystemsAhmed, Rozha Kamal; Lips, Silvia; Draheim, DirkProceedings of the World Conference on Smart Trends in Systems, Security and Sustainability (WS4 2020), London, UK, July 27 – 28, 2020 : Virtual Conference2020 / p. 352-356 https://doi.org/10.1109/WorldS450073.2020.9210309

Exploring e-services development in local government authorities by means of electronic document management systemsPappel, Ingrid; Tsap, Valentyna; Pappel, Ingmar; Draheim, DirkElectronic Governance and Open Society : Challenges in Eurasia 5th International Conference, EGOSE 2018, St. Petersburg, Russia, November 14–16, 2018 : Revised Selected Papers2019 / p. 223-234 . ill https://doi.org/10.1007/978-3-030-13283-5_17 Conference proceedings at Scopus Article at Scopus Article at WOS

Impact of e-court systems implementation : a case studyAhmed, Rozha Kamal; Muhammed, Khder Hassan; Pappel, Ingrid; Draheim, DirkTransforming Government : People, Process and Policy2021 / p. 108-128 : ill https://doi.org/10.1108/TG-01-2020-0008 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

Implementation of service-based e-government and establishment of state IT components interoperability at local authoritiesPappel, Ingrid; Pappel, Ingmar2011 3rd International Conference on Advanced Computer Control (ICACC 2011) : Harbin, China, 18-20.01.20112011 / p. 371-378 https://ieeexplore.ieee.org/document/6016434

Improving court efficiency through ICT integration : identifying essential areas of improvementAhmed, Rozha Kamal; Muhammed, Khder H.; Reitsakas, Aleksander; Pappel, Ingrid; Draheim, DirkICT Analysis and Applications : proceedings of ICT4SD 2019. Vol. 22020 / p. 449-461 : ill https://doi.org/10.1007/978-981-15-0630-7_44 Article collection at Scopus Article at Scopus

Internet voting : experiences from five elections in EstoniaVinkel, PriitDemocracy and Development : Taiwan and the Baltic Countries in comparative perspective : proceedings and materials of the international conference on 27-28 April 2012, held in Riga, Latvia2012 / p. 176-187 : ill

Internet voting in EstoniaVinkel, PriitInformation security technology for applications : 16th Nordic Conference on Secure IT Systems, NordSec 2011, Tallinn, Estonia, October 26-28, 2011, Revised Selected Papers2012 / p. 4-12 : ill https://link.springer.com/chapter/10.1007/978-3-642-29615-4_2

Key factors in coping with large-scale security vulnerabilities in the eID fieldLips, Silvia; Pappel, Ingrid; Tsap, Valentyna; Draheim, DirkElectronic Government and the Information Systems Perspective :7th International Conference, EGOVIS 2018, Regensburg, Germany, September 3–5, 2018 : proceedings2018 / p. 60-70 https://doi.org/10.1007/978-3-319-98349-3_5 Conference Proceedings at Scopus Article at Scopus Conference Proceedings at WOS Article at WOS

A legal framework for digital transformationAhmed, Rozha Kamal; Muhammed, Khder Hassan; Lips, Silvia; Nyman-Metcalf, Katrin Merike; Pappel, Ingrid; Draheim, DirkSSRN2022 / 20 p https://doi.org/10.2139/ssrn.4182028

A legal framework for digital transformation : a proposal based on a comparative case studyAhmed, Rozha Kamal; Muhammed, Khder H.; Qadir, Awat O.; Arif, Soran I.; Lips, Silvia; Nyman-Metcalf, Katrin Merike; Pappel, Ingrid; Draheim, DirkElectronic Government and the Information Systems Perspective : 10th International Conference, EGOVIS 2021, Virtual Event, September 27–30, 2021 : proceedings2021 / p. 115–128 https://doi.org/10.1007/978-3-030-86611-2_9 Conference Proceedings at Scopus Article at Scopus Conference Proceedings at WOS Article at WOS

Maturity Model for Automatization of Service Provision and Decision-Making Processes in MunicipalitiesPappel, Ingmar; Gelashvili, Teona; Pappel, IngridProceedings of Sixth International Congress on Information and Communication Technology2022 / p. 399-409 : ill https://doi.org/10.1007/978-981-16-1781-2_37 Conference proceedings at Scopus Article at Scopus

On leveraging the potential of open data to enhance transparency and accountability - A case study from UkrainePopelyshyn, Olha; Tsap, Valentyna; Pappel, Ingrid; Draheim, Dirk2019 6th International Conference on eDemocracy and eGovernment (ICEDEG 2019) : Quito, Ecuador, April 24–26, 2019 : conference proceedings2019 / Art. 8734315 ; p. 25-30 https://doi.org/10.1109/ICEDEG.2019.8734315

A survey on customer satisfaction in national electronic ID user supportMuldme, Anne; Pappel, Ingrid; Lauk, Mihkel; Draheim, Dirk2018 International Conference on eDemocracy & eGovernment (ICEDEG 2018) : Ambato, Ecuador, 4-6 April 20182018 / p. 31-37 : ill http://doi.org/10.1109/ICEDEG.2018.8372374

Technology transfer in the EU : exporting strategically important ICT solutions to other EU member statesSäär, Anni; Rull, AddiBaltic journal of European studies2015 / p. 5-29

The e-LocGov model for introducing e-governance into local governments : an Estonian case studyPappel, Ingrid; Tsap, Valentyna; Draheim, DirkIEEE Transactions on Emerging Topics in Computing2021 / p. 597-611 https://doi.org/10.1109/TETC.2019.2910199 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS