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Designing proactive public services as sociotechnical systems by using agent-oriented modelling

author
Sirendi, Regina
statement of authorship
Regina Sirendi
source
Proceedings of the 16th European Conference on e-Government : ECEG 2016 : hosted by Faculty of Administration, University of Ljubljana, Slovenia, 16-17 June 2016
location of publication
Reading
publisher
Academic Conferences and Publishing International Limited
year of publication
2016
pages
p. 308-316 : ill
conference name, date
16th European Conference on e-Government, 16-17 June, 2016
conference location
Ljubljana, Slovenia
subject term
avalikud teenused
e-teenused
teenuste disain
agenditehnoloogia
kasutajasõbralikkus
keyword
e-governance
service design
agent-oriented modelling
proactivity
public services
ISSN
2049-1026
ISBN
978-1-910810-98-9
notes
Bibliogr. p. 314-316
TTÜ department
informaatikainstituut
language
inglise
Sirendi, R. Designing proactive public services as sociotechnical systems by using agent-oriented modelling // Proceedings of the 16th European Conference on e-Government : ECEG 2016 : hosted by Faculty of Administration, University of Ljubljana, Slovenia, 16-17 June 2016. Reading : Academic Conferences and Publishing International Limited, 2016. p. 308-316 : ill.