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Humanization of e-services : human interaction metaphor in design of e-services

author
Murdvee, Mart
statement of authorship
Mart Murdvee
source
Advances and Innovations in Systems, Computing Sciences and Software Engineering
location of publication
Dordrecht
publisher
Springer
year of publication
2007
pages
p. 307-311
subject term
e-teenused
inimese-arvuti interaktsioon
sotsiotehnilised süsteemid
ISBN
978-1-4020-6263-6
notes
Bibliogr.: 8 ref
TTÜ department
tööstuspsühholoogia instituut
language
inglise
Murdvee, M. Humanization of e-services : human interaction metaphor in design of e-services // Advances and Innovations in Systems, Computing Sciences and Software Engineering. Dordrecht : Springer, 2007. p. 307-311.