Temporality of customer engagement in service innovation : a theoretical model

author
Karahasanovic, Amela
Chasanidou, Dimitra
Gurau, Calin
statement of authorship
Amela Karahasanović, Linda D. Hollebeek, Dimitra Chasanidou and Calin Gurau
location of publication
Cheltenham
year of publication
pages
p. 376–390 : ill
ISBN
978-1-78811-488-2
notes
Bibliogr. p. 387-390
TTÜ department
language
inglise
Reserch Group
Karahasanović, A., Hollebeek, L. D., Chasanidou, D., Gurau, C. Temporality of customer engagement in service innovation : a theoretical model // Handbook of research on customer engagement. Cheltenham : Edward Elgar Publishing, 2019. p. 376–390 : ill. (Research Handbooks in Business and Management series). https://doi.org/10.4337/9781788114899