Temporality of customer engagement in service innovation : a theoretical model
author
statement of authorship
Amela Karahasanović, Linda D. Hollebeek, Dimitra Chasanidou and Calin Gurau
location of publication
Cheltenham
publisher
year of publication
pages
p. 376–390 : ill
ISBN
978-1-78811-488-2
notes
Bibliogr. p. 387-390
TTÜ department
language
inglise
Reserch Group
Karahasanović, A., Hollebeek, L. D., Chasanidou, D., Gurau, C. Temporality of customer engagement in service innovation : a theoretical model // Handbook of research on customer engagement. Cheltenham : Edward Elgar Publishing, 2019. p. 376–390 : ill. (Research Handbooks in Business and Management series). https://doi.org/10.4337/9781788114899