Interrelations between retail service satisfaction and customer loyalty : a holistic perspective = Kaubandusteenusega rahulolu ja lojaalsuse vahelised suhted: holistiline käsitlus
author
supervisor
statement of authorship
Ivar Soone ; [supervisor: Ülo Tartu]
type of dissertation
doktoritöö
university/scientific institution
Tallinna Tehnikaülikool
location of publication
Tallinn
publisher
year of publication
pages
A-Y, 324 p. : ill
series
Theses of Tallinn University of Technology. H, Thesis on economics, ISSN 1406-4782 ; 13
subject of location
subject of form
ISBN
978-9985-59-690-6
notes
Includes bibliogr. Autori CV inglise ja eesti keeles lk. 301-319. Thesis (Ph.D. in Economics) : Tallinn University of Technology, 2007. Eestikeelse tiitellehega
TTÜ department
language
inglise
Soone, I. Interrelations between retail service satisfaction and customer loyalty : a holistic perspective = Kaubandusteenusega rahulolu ja lojaalsuse vahelised suhted: holistiline käsitlus. Tallinn : TUT Press, 2007. A-Y, 324 p. : ill. (Theses of Tallinn University of Technology. H, Thesis on economics, ISSN 1406-4782 ; 13).