A survey on customer satisfaction in national electronic ID user support
author
Muldme, Anne
Pappel, Ingrid
Lauk, Mihkel
Draheim, Dirk
statement of authorship
Anne Muldme, Ingrid Pappel, Mihkel Lauk, Dirk Draheim
source
2018 International Conference on eDemocracy & eGovernment (ICEDEG 2018) : Ambato, Ecuador, 4-6 April 2018
location of publication
Piscataway
publisher
IEEE
year of publication
2018
pages
p. 31-37 : ill
conference name, date
Fourth International Conference on eDemocracy & eGovernment (ICEDEG), 4-6 April, 2017
conference location
Ambato, Ecuador
url
http://doi.org/10.1109/ICEDEG.2018.8372374
subject term
digitaalne kihistumine
e-riik
e-teenused
digitaalne identiteet
kliendirahulolu
subject of location
Eesti
keyword
digital divide
digital state
Estonia
e-services
electronic ID
ISSN
2573-1998
ISBN
978-1-5386-2519-4
notes
Bibliogr.: 22 ref
TalTech department
tarkvarateaduse instituut
language
inglise
Reserch Group
Next gen digital state research group
Information systems group