Designing of a retail chatbot and analysing its impact on customer experience
author
Lepp, Brenda
statement of authorship
Brenda Lepp
source
AI IN BUSINESS : proceedings of the scientific workshop on business implications of artificial intelligence, June 7, 2022
location of publication
Tallinn
publisher
TalTech Press
year of publication
2022
pages
p. 51-54 : ill
conference name, date
AI IN BUSINESS, the scientific workshop on business implications of artificial intelligence, June 7, 2022
conference location
Tallinn
url
https://www.ester.ee/record=b5506022*est
https://digikogu.taltech.ee/et/Item/2096bada-661d-4928-99a7-bfbce51825d8
subject term
tehisintellekt
juturobotid
e-kaubandus
jaekaubandus
keyword
chatbot
retail
business chatbot
artificial intelligence
e-commerce
ISBN
978-9949-83-862-2 (PDF)
notes
Bibliogr. p. 54
Open Access
Open Access
scientific publication
teaduspublikatsioon
classifier
3.2
TTÜ department
ärikorralduse instituut
language
inglise