Knowledge management systems for service desk environment
author
Lemmik, Rivo
Otto, Tauno
Küttner, Rein
statement of authorship
Lemmik, R., Otto, T., Küttner, R.
source
Proceedings of the 9th International Conference of DAAAM Baltic Industrial Engineering, 24-26th April 2014, Tallinn, Estonia
location of publication
Tallinn
publisher
Tallinn University of Technology
year of publication
2014
pages
p. 139-144
conference name, date
The 9th International Conference of DAAAM Baltic Industrial Engineering, 24-26th April 2014
conference location
Tallinn
subject term
teadmusjuhtimine
teadmussüsteemid
keyword
knowledge management (KM)
knowledge management systems (KMS)
knowledge sharing
knowledge sourcing
knowledge contribution
ISSN
2346-612X
ISBN
978-9949-23-620-6
notes
Bibliogr.: 20 ref
TalTech department
masinaehituse instituut
language
inglise