Customer engagement in the service context : An empirical investigation of the construct, its antecedents and consequences
author
Islam, Jamid Ul
Hollebeek, Linda Desiree
Rahman, Zillur
statement of authorship
Jamid Ul Islam, Linda D. Hollebeek, Zillur Rahman, Imran Khan, Aaleya Rasool
source
Journal of retailing and consumer services
journal volume number month
vol. 50
year of publication
2019
pages
p. 277-285
url
https://doi.org/10.1016/j.jretconser.2019.05.018
subject term
teeninduskvaliteet
klienditeenindus
brändid
sugupooled
keyword
customer engagement
service quality
brand experience
repatronage intent
gender
ISSN
0969-6989
notes
Bibliogr.: 117 ref
scientific publication
teaduspublikatsioon
classifier
1.1
Scopus
Journal metrics at Scopus
Article at Scopus
WOS
Journal metrics at WOS
Article at WOS
category (general)
Business, management and accounting
en
Äri, juhtimine ja raamatupidamine
et
category (sub)
Business, management and accounting. Marketing
en
Äri, juhtimine ja raamatupidamine. Turundus
et
kvartiil
Q1
TTÜ department
ärikorralduse instituut
language
inglise
Uurimisrühm
Marketing research group