Service innovativeness and tourism customer outcomes
author
Hollebeek, Linda Desiree
Rather, Raouf Ahmad
statement of authorship
Linda Hollebeek, Raouf Ahmad Rather
source
International journal of contemporary hospitality management
journal volume number month
vol. 31, 11
year of publication
2019
pages
p. 4227-4246 : ill
url
https://doi.org/10.1108/IJCHM-03-2018-0256
subject term
reisibürood
kliendirahulolu
kliendilojaalsus
keyword
travel
customer satisfaction
customer advocacy
cocreation
customer loyalty intent
service innovativeness
behavioural loyalty
ISSN
0959-6119
notes
Bibliogr.: 99 ref
scientific publication
teaduspublikatsioon
classifier
1.1
Scopus
https://www.scopus.com/sourceid/144742
https://www.scopus.com/record/display.uri?eid=2-s2.0-85070437825&origin=inward&txGid=a9d0666e425fbd857772a216b8582912
WOS
https://jcr.clarivate.com/jcr-jp/journal-profile?journal=INT%20J%20CONTEMP%20HOSP%20M&year=2022
https://www.webofscience.com/wos/woscc/full-record/WOS:000497241200004
category (general)
Business, management and accounting
Äri, juhtimine ja raamatupidamine
category (sub)
Business, management and accounting. Tourism, leisure and hospitality management
Äri, juhtimine ja raamatupidamine. Turismi-, vaba aja veetmise ja hotellinduse juhtimine
quartile
Q1
TalTech department
ärikorralduse instituut
language
inglise
Reserch Group
Marketing research group