Satisfaction with bank services and development of bank-customer relationships - an Estonian case
author
statement of authorship
August Aarma and Vello Vensel
location of publication
[Stockholm]
publisher
year of publication
pages
p. 68-70
conference name, date
The Future of Retail Banking and Gustomer Relations, the first workshop of The Göran Collert Research Foundation, September 13-14, 2001
conference location
Stockholm
TTÜ department
language
inglise
subject term
subject of location
keyword
Aarma, A., Vensel, V. Satisfaction with bank services and development of bank-customer relationships - an Estonian case // The Future of Retail Banking and Gustomer Relations : a report from the first workshop of The Göran Collert Research Foundation, September 13-14, 2001. [Stockholm] : [Göran Collert Foundation], 2001. p. 68-70.