Managing knowledge in Web portals for improved customer loyalty and satisfaction
author
Robal, Tarmo
Kalja, Ahto
statement of authorship
Tarmo Robal, Ahto Kalja
source
Proceedings of PICMET'13 : Technology Management in the IT-Driven Services : [July 28-August 1, 2013, San Jose, California, USA]
location of publication
Portland
publisher
PICMET
year of publication
2013
pages
p. 1207-1216 : ill
conference name, date
PICMET'13 Conference "Technology Management in the IT-Driven Services", July 28-August 1, 2013
conference location
San Jose, California, USA
subject term
veeb
Internet
infootsing
infohaldus
teadmusjuhtimine
notes
Bibliogr.: 45 ref
TTÜ department
arvutitehnika instituut
TTÜ Küberneetika Instituut
language
inglise