Exploring and validating social identification and social exchange-based drivers of hospitality customer loyalty
author
Rather, Raouf Ahmad
Hollebeek, Linda Desiree
statement of authorship
Raouf Ahmad Rather, Linda D. Hollebeek
source
International journal of contemporary hospitality management
journal volume number month
vol. 31, 3
year of publication
2019
pages
p. 1432-1451
url
https://doi.org/10.1108/IJCHM-10-2017-0627
subject term
kliendilojaalsus
identiteet
sotsiaalne konstruktsioon
keyword
customer loyalty
social identity theory
ISSN
0959-6119
notes
Bibliogr.: 86 ref
scientific publication
teaduspublikatsioon
classifier
1.1
Scopus
https://www.scopus.com/sourceid/144742
https://www.scopus.com/record/display.uri?eid=2-s2.0-85061450898&origin=inward&txGid=a17e5267de27d582c99afe4b44117f8e
WOS
https://jcr.clarivate.com/jcr-jp/journal-profile?journal=INT%20J%20CONTEMP%20HOSP%20M&year=2022
https://www.webofscience.com/wos/woscc/full-record/WOS:000466927600020
category (general)
Business, management and accounting
Äri, juhtimine ja raamatupidamine
category (sub)
Business, management and accounting. Tourism, leisure and hospitality management
Äri, juhtimine ja raamatupidamine. Turismi-, vaba aja veetmise ja hotellinduse juhtimine
quartile
Q1
TalTech department
ärikorralduse instituut
language
inglise
Reserch Group
Marketing research group