Exploring and validating social identification and social exchange-based drivers of hospitality customer loyalty
author
Rather, Raouf Ahmad
Hollebeek, Linda Desiree
statement of authorship
Raouf Ahmad Rather, Linda D. Hollebeek
source
International journal of contemporary hospitality management
journal volume number month
vol. 31, 3
year of publication
2019
pages
p. 1432-1451
url
https://doi.org/10.1108/IJCHM-10-2017-0627
subject term
kliendilojaalsus
identiteet
sotsiaalne konstruktsioon
keyword
customer loyalty
social identity theory
ISSN
0959-6119
notes
Bibliogr.: 86 ref
scientific publication
teaduspublikatsioon
classifier
1.1
Scopus
Journal metrics at Scopus
Article at Scopus
WOS
Journal metrics at WOS
Article at WOS
category (general)
Business, management and accounting
en
Äri, juhtimine ja raamatupidamine
et
category (sub)
Business, management and accounting. Tourism, leisure and hospitality management
en
Äri, juhtimine ja raamatupidamine. Turismi-, vaba aja veetmise ja hotellinduse juhtimine
et
kvartiil
Q1
TTÜ department
ärikorralduse instituut
language
inglise
Uurimisrühm
Marketing research group