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Enhancing public e-service delivery : recognizing and meeting user needs of youngsters in Estonia

author
Ruus, Marili
Pappel, Ingrid
Tsap, Valentyna
Draheim, Dirk
statement of authorship
Marili Ruus, Ingrid Pappel, Valentyna Tsap, and Dirk Draheim
source
Digital Transformation and Global Society : 4th International Conference, DTGS 2019, St. Petersburg, Russia, June 19–21, 2019 : Revised Selected Papers
location of publication
Cham
publisher
Springer
year of publication
2019
pages
p. 29-40
series
Communications in Computer and Information ; 1038
conference name, date
4th International Conference, DTGS 2019, June 19–21, 201
conference location
St. Petersburg, Russia
url
https://doi.org/10.1007/978-3-030-37858-5_3
subject term
e-teenused
kasutuskogemus
noored
Scopus
Conference proceedings at Scopus
Article at Scopus
kvartiil
Q3
category (general)
Mathematics
Computer science
category (sub)
Mathematics. General mathematics
Computer science. General computer science
keyword
e-services
user experience
youngsters
ISSN
1865-0929
ISBN
978-3-030-37857-8
notes
Bibliogr.: 25 ref
scientific publication
teaduspublikatsioon
classifier
3.1
TTÜ department
tarkvarateaduse instituut
language
inglise
Uurimisrühm
Next gen digital state research group
Information systems group
Ruus, M., Pappel, I., Tsap, V., Draheim, D. Enhancing public e-service delivery : recognizing and meeting user needs of youngsters in Estonia // Digital Transformation and Global Society : 4th International Conference, DTGS 2019, St. Petersburg, Russia, June 19–21, 2019 : Revised Selected Papers. Cham : Springer, 2019. p. 29-40. (Communications in Computer and Information ; 1038). https://doi.org/10.1007/978-3-030-37858-5_3