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Customer experience, engagement, and co-creation in augmented reality retail service

author
Abu ELSamen, Amjad
Hollebeek, Linda Desiree
Alimamy, Saifeddin
Stylos, Nikolaos
Marc Lim, Weng
statement of authorship
Amjad Abu ELSamen, Linda D. Hollebeek, Saifeddin Alimamy, Nikolaos Stylos, Weng Marc Lim
source
Service industries journal
publisher
journal volume number month
vol. 46, 7-8
year of publication
pages
p. 722-751
url
ISSN
0264-2069
Open Access
Open Access
scientific publication
teaduspublikatsioon
language
English
subject term
keyword
augmented reality
autonomy
co-creation
engagement
experience quality
need for uniqueness
network externality
Abu ELSamen, A., Hollebeek, L. D., Alimamy, S., Stylos, N., Marc Lim, W. Customer experience, engagement, and co-creation in augmented reality retail service // Service industries journal (2025) vol. 46, 7-8, p. 722-751. https://doi.org/10.1080/02642069.2025.2599145