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Contact center in a smart cities view : a comparative case study of Curitiba (Brazil), Porto Alegre (Brazil) and Philadelphia (USA) (title)
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book article
Contact center in a smart cities view : a comparative case study of Curitiba (Brazil), Porto Alegre (Brazil) and Philadelphia (USA)
Macadar, Marie Anne
;
Lheureux-De-Freitas, Jorge
;
Schuch de Azambuja, Luiza
;
Luciano, Edimara Mezzomo
ICEGOV '15-16 : proceedings of the 9th International Conference on Theory and Practice of Electronic Governance : March 2016
2016
/
p. 215-222
https://doi.org/10.1145/2910019.2910063
book article
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Exploring the journey towards smarter sustainable cities : capacity development for evolving governance practices = Teel targemate jätkusuutlike linnade poole : arenevate valitsemisstruktuuride suutlikkuse kasvatamine
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FinEst Center for Smart Cities
2.
Porto Alegre
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