Exploring a customer engagement spillover effect on social media: the moderating role of customer conscientiousnessHollebeek, Linda Desiree; Kulikovskaja, Viktorija; Hubert, Marco; Grunert, Klaus G.Internet research2023 / p. 1573-1596 https://doi.org/10.1108/INTR-08-2021-0619 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

The effect of social commerce attributes on customer engagement: an empirical investigationBusalim, Abdelsalam; Hollebeek, Linda Desiree; Lynn, TheoInternet research2023 https://doi.org/10.1108/INTR-03-2022-0165