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book article EST
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Exploring e-services development in local government authorities by means of electronic document management systems
Pappel, Ingrid
;
Tsap, Valentyna
;
Pappel, Ingmar
;
Draheim, Dirk
Electronic Governance and Open Society : Challenges in Eurasia 5th International Conference, EGOSE 2018, St. Petersburg, Russia, November 14–16, 2018 : Revised Selected Papers
2019
/
p. 223-234 . ill
https://doi.org/10.1007/978-3-030-13283-5_17
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Maturity Model for Automatization of Service Provision and Decision-Making Processes in Municipalities
Pappel, Ingmar
;
Gelashvili, Teona
;
Pappel, Ingrid
Proceedings of Sixth International Congress on Information and Communication Technology
2022
/
p. 399-409 : ill
https://doi.org/10.1007/978-981-16-1781-2_37
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Electronic Document and Records Management Systems (EDRMS)
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